Effective Date: 2025-08-12
If you need help, have questions, or want to report a bug, please contact us:
Email: klyrorecall@gmail.com
Typical response time: within 1–2 business days
When you write, please include:
Device and OS version (e.g., iPhone 14, iOS 17.5 / Pixel 8, Android 14)
App version (from the app’s settings/about screen, if available)
Steps to reproduce the issue
Screenshots or a short screen recording (optional)
Your app language and the course/dictionary language you’re using
If your issue involves a Google Sheets dictionary: the sheet’s structure (no personal data) and whether sharing permissions allow access
Privacy note:
The app is privacy‑first and can work offline.
We don’t require accounts and we don’t collect personal data. Please do not send any sensitive information in your email.
Common help topics we can assist with:
Linking a Google Sheets dictionary and updating it
Creating profiles for multiple children and tracking progress
Practicing vocabulary and running quick quizzes
Using the app offline after setup
Resetting or deleting a profile if needed
We appreciate your feedback and bug reports—they help us improve the app for everyone.